Jannah Theme License is not validated, Go to the theme options page to validate the license, You need a single license for each domain name.

ScottishPower fined £1.5m for overcharging customers

Image: Ascannio / Shutterstock

ScottishPower Energy Retail has reached an agreement with Ofgem to compensate customers after admitting to overcharging during the energy crisis.

The company will pay £1.5 million, with £250,000 in direct refunds and another £250,000 in goodwill payments to affected customers.

Additionally, ScottishPower will contribute £1 million to Ofgem’s Energy Industry Voluntary Redress Fund, supporting charities and community projects aiding vulnerable customers.

Dan Norton, Ofgem’s Deputy Director for Price Protection, said: “The last few years have been challenging enough for energy customers facing increasing cost of living pressures, without the additional hardship of being overcharged.

“The price cap is there to protect consumers, and we take seriously any breaches of the safeguards we have put in place.

“Suppliers must be vigilant and act quickly to resolve billing errors that impact customers. We will continue to closely monitors all suppliers and will hold them to account if they do not meet the standards we set.”

Make sure you check out the latest Net Hero Podcast episode:

Net zero is a way to cut your costs and help the planet, so what’s stopping you? Often, it’s just the right help and advice. That’s what we will provide at the Big Zero Show this July. Workshops, expert speakers, case studies and exhibitions. Plus, networking with 1500 peers and potential customers. Register for free now.

Read the full article here

Leave a Reply

Your email address will not be published. Required fields are marked *